AlphaCAD may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from 25th May 2018.
What we collect
- Company name
- Postal address
- Phone number
- Email address
What we do with the information we gather
We take your privacy seriously and will only use your personal information for the following purposes, to administer your account and to provide products and services you have requested from us.
When you purchase a software product from AlphaCAD we only collect the data necessary to process the payment and then activate the software. Specifically for the following reasons:
- Internal record keeping to manage your account.
- Activate, re-activate a software licence
- If you have selected the option to receive information from us we may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided. It is possible that AlphaCAD may engage 3rd party email marketing services to perform this task.
We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.
A cookie is a small file which asks permission to be placed on your computer’s hard drive. Once you agree, the file is added and the cookie helps analyze web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.
We use traffic log cookies to identify which pages are being used. This helps us analyze data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.
Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.
You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.
Links to other websites
Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.
Controlling your personal information
For clarity depending on the circumstances AlphaCAD maybe the controller and processor for all of the personal data we hold about you. We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so.
You may request details of personal information which we hold about you under the General Data Protection Regulations 2018.
As the data we hold is used to manage your account we will not remove it after a specific time period. If you ask us to remove any data we hold about you we will do so. We may advise you that removing the data will affect your ability to re-activate the software licence(s) you may have previously purchased from AlphaCAD. This action will be non-reversible unless you can provide proof of purchase.
If you believe that any information we are holding on you is incorrect or incomplete, please email us at email@example.com. We will promptly correct any information found to be incorrect.